Help & FAQs
Aqua RO India – Water Purifier Service: Help & FAQs
✅ Last Updated: June 2025
📍 Coverage: PAN India – Installation, Repair, AMC & Filter Replacement
🔹 1. Company & Service Overview
Q: What is Aqua RO India?
A: Aqua RO India is a trusted brand offering water purifier services including installation, repair, and maintenance for both domestic and commercial RO systems across India.
Q: Is service available in my city?
A: Yes! Our services are available in Mumbai, Pune, Delhi, Bangalore, Chennai, Hyderabad, and 100+ other cities. Check Service Area →
🔹 2. Service Booking & Installation
Q: How do I book a service?
A:
Click the “Book Service” button on our website
Fill out the form – name, pincode, mobile number, issue
You’ll receive a confirmation call within 30 minutes
Q: What are the installation charges?
A:
Standard Installation (new RO): ₹399–₹599
Wall mounting + pipe setup: Up to ₹799
Free installation available with select offers
Q: How soon will a technician visit after booking?
A: Within 24–48 hours (Emergency same-day service is also available in select areas).
🔹 3. Maintenance & AMC
Q: How often should I service my water purifier?
A:
General service every 3–6 months
Deep cleaning & tank sanitization at least once a year
Q: What is an AMC (Annual Maintenance Contract)?
A: An AMC is a yearly plan that includes:
Unlimited technician visits
2–4 filter cleanings
Free replacement of pre-filters
Discounts on parts
| AMC Plan | Services Included | Starting Price |
|---|---|---|
| Basic AMC | 2 Visits / Year | ₹999 |
| Silver AMC | 3 Visits + Pre-Filters | ₹1499 |
| Gold AMC | 4 Visits + RO Membrane | ₹1999 |
🔹 4. Common Issues & Troubleshooting
Q: No water coming from RO?
A:
Check power supply
Ensure tank is not full
Filters might be clogged – book a service
Q: Water smells bad or tastes odd?
A:
RO membrane might be old
Carbon filter may need replacement
Annual sanitization is recommended
Q: My RO makes a loud noise?
A:
Could be the booster pump vibration
Loose pipe or airlock
Contact our technician for a visit
🔹 5. Warranty & Spare Parts
Q: Do you provide a warranty after servicing?
A:
Spare parts: 3-month warranty
RO Membrane / Filters: 6-months (if branded)
Workmanship: 30 days
Q: Do you use compatible or original parts?
A: We offer both genuine and compatible parts depending on customer preference, but we strongly recommend using original components for long life.
🔹 6. Payments, Receipts & Support
Q: What are the available payment modes?
A:
Cash
UPI (Paytm, PhonePe, Google Pay)
Debit/Credit Cards
Online payment link (SMS or email)
Q: Will I get a receipt after the service?
A:
Yes, digital receipts are provided via SMS or email
On-site receipt will also be shared by the technician
🔹 7. Customer Support
📞 Customer Helpline: 08007203967
📱 WhatsApp Support: +91-8007203967
📩 Email: support@aquaroindia.in
🌐 Website: www.aquaroindia.site
🕘 Working Hours: Mon–Sat, 9:00 AM – 7:00 PM
📌 Quick Access Links
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